All orders will be shipped within 1-2 business days from our company
after processing. Some delays are inevitable depending on your
banking/ credit card institution on verification purposes.
Monday-Friday 8:30 AM to 5:15 PM
24100 El Toro Road
Laguna Woods, CA 92637
For return inquiries, please contact us at:
For other sales enquiries, please contact us at:
If you want us to sell your products, please contact us at:
Whats this NERO CODE ID??
It is Nero's DVDR Tool that
determines what the manufacturer id code is.
Why Do I need to Know the NERO CODE?
Because you will feel at ease and find the
right firmware if you run into any problems with the dvdr you
We are not the manufacturer of the dvdrs sold here. We are merely
a shopping site bringing you the best compatiblity and quality blank
media to our customers.
from superkeyword.net are subject to the following terms and conditions:
computer parts come with one year limited manufacturer parts warranty
duplicator systems carry a one year warranty for parts and labors
printers carry the manufacturer's warranty only.
Invoice number is required for RMA requests
- The merchandise's
serial number must match the serial number on the invoice and
the warranty label of superkeyword.net must be clear on the product to be
covered by our warranty.
refund for opened CD Duplicators, DVD Cases, CD Printers, CD-R/RW and
warranty/refund periods start at the day the customer receive
handling and insurance charges are not included in the prices.
return merchandise must have an RMA number.
All return merchandise will be shipped by customer by their own
All return merchandise without the RMA number clearly visible
on the outside of the shipping box will be returned by us unprocessed.
RMA number is valid for 14 days only.
All return merchandise received with RMA number issued 14 days
or more before will be considered the same as returned merchandise
without RMA number, and will either be processed with delay of
up to 30 days or return unprocessed at our sole discretion.
restocking charge on current market price for merchandise in resellable
condition returned in 14 days.(CPUs, Hard Drives not included)
return after 14 days.
Refused orders will be charged full price of sales slip, agreed
by you when you submit the order to our secure checkout merchant
handling, insurance and labor charges are not refundable.
defective merchandise under warranty will be repaired or replaced
under the sole discretion of superkeyword.net.
defective merchandise under warranty that is unavailable or discontinued
will be replaced with merchandise that is deemed equivalent by
customer is responsible for all expenses to send back defective
merchandise to our company.
repaired/replaced merchandise will be sent back to the customer
by UPS Ground service at no charge to the customer.
on the repaired/replaced merchandise will be 30 days after receipt
or the warranty on the original purchase, whichever is longer.
damage will void all warranty.
Removal of warranty labels and/or serial number will void all
All claims for damage, missing items or shipment errors must be
made within 3 days after receipt of shipment.
Customers must file a loss package form with their local postal
service. Our staff will assist you in this matter, if you do not
know how to. This form must be faxed back to our main office
with your signed signature.
is not responsible for typographical errors in this web site or
any of our advertisements.
are subject to change without any prior notice.
We do ship internationally.
Canceled orders by customers after purchasing online and
agreeing to these terms on this page at time of checkout, will
result in chargeback fees of 25% banking fees, shipping fees and
cost of merchandise.
This may result in negative reporting on future loan
applications or purchases online through your credit report.
California Residents will add 8.25% sales tax for purchasing.